|
What is Cyber-Support?
Cyber-Support is the utilization of Internet technology to enhance the provision of services. This practice includes a variety of methods to obtain the support and encouragement that one may need. These include the use of e-mail, instant messaging, video conference, and/or forums, and can be combined with face-to-face meetings and telephone conferences. Cyber-Support services can include advocacy, case management, counseling, and support. Our Cyber-Support services are provided solely by professional social workers. Cyber-Support is not a replacement for face-to-face meetings with a professional or psychotherapy, but is an option to receiving the support that you may need. Our social workers do not provide formal therapy.
There are many reasons that an individual may pursue alternatives or supplements to in-person services. These include time restraints, anxiety, embarrassment, availability of services, just to name a few. Whether you are struggling with a personal issue, relationship, parenting, work-related issue, or any issue causing distress, Cyber-Support can help.
Is cyber-support appropriate and effective for everyone?
Unfortunately the answer is no. There are no guarantees to effectiveness and some individuals may not be appropriate to receive services over the internet. The first step to obtaining Cyber-Support services is an individual consultation and completion of a short questionnaire. This process will assist in determining if cyber-Support is a viable option for you. If initial consultation determines that Cyber-Support would not be in your best interest, you will be provided with suggestions as to how you may be able to obtain support services. Appropriateness and effectiveness of Cyber-Support services will be assessed on an ongoing basis with your social worker. If at anytime the social worker determines that you are in need of a higher level of services, they will discuss this with you and provide support in obtaining additional services. If your social worker questions the effectiveness of the support you are receiving, they will discuss this with you and together you will determine the direction of services.
Cyber-Support is not appropriate for crisis situations including suicidality, homicidality, serious mental health disorders, domestic violence, most drug and alcohol issues, and any issue that it is essential to have face-to-face meetings/therapy with a professional.
 |
Advantages
Convenience
Accessibility
Flexibility
Alternative to meeting in-person
Can be obtained from at your home, work, or while traveling
Less time constraints - no need to travel to an office
Less anxiety provoking
24 hour/7 day a week access to writing/reading e-mail
Ease of use
Can be a starting point to entering formal in-person services
|
Disadvantages
Not appropriate for crisis situations including suicidality/homicidality
Not appropriate for serious mental health disorders
May not be appropriate for drug and alcohol issues
Does not replace in-person sessions with a professional
Less personable
Non-verbal and verbal signs will be missed
Usually not covered by insurance
Confidentiality/privacy can not be guaranteed 100%
Scope of services may be limited
|
 |
|
|
The following are disclosures to explain the confidentiality, privacy, and security of the Caring Touch Social Workers, LLC Cyber-Support services. By utilizing Caring Touch Social Workers, LLC and obtaining services, you are stating that you have read and fully understand the disclosures
Caring Touch Social Workers, LLC reserves the right to modify these disclosures at any time and will notify users of modifications
Purpose: Cyber-Support is for general information only and is a supplement to face-to-face meetings with your social worker. You agree to use Cyber-Support at your own risk
Confidentiality: 100% confidentiality cannot be guaranteed due to nature of Cyber-Support being conducted over the internet. Confidentiality may be breached by Caring Touch Social Workers, LLC for the following reasons: suicidality, homicidality, child abuse, child neglect, court ordered
Age: You must be at least 18 years old to utilize Cyber-Support services
Approval to use Cyber-support services: Your social worker has discussed the benefits and risks of Cyber-Support with you and it is felt that you are appropriate for the use of Cyber-Support and multi-modality services at this time
Security: All information is transmitted over the Internet by industry standard 128 bit encryption
Session Availability: Social Workers will be available at precise time of appointment. It is your responsibility to also be available. If you are unavailable at time of appointment, payment will not be refunded
E-mail: E-mail will be returned within 24 hours. Social Workers check e-mails no less than twice a day
Professional Ethics: All Social Workers providing services for Caring Touch Social Workers, LLC agree to abide by the National Association of Social Workers Code of Ethics
Use of Site: Users agree to not use this site for any purpose which would violate any local, state, federal, or international law
Caring Touch Social Workers, LLC is not responsible for interactions between Social Workers and clients. Caring Touch Social Workers, LLC verifies credentials and insurance of provider Social Workers prior to being listed on the site.
Caring Touch Social Workers, LLC does not endorse or recommend any Social Worker on this site. Clients are advised to ask for and verify credentials of the social worker they will be working with.
Caring Touch Social Workers, LLC's website and all content and materials on this site are provided on an "as is" basis. Users agree to use the site solely at user's own risk. To the fullest extent provided by law, provider disclaims any and all warranties, either express or implied, including warranties relating to the quality, accuracy, or content of any and all material, information, products, or services posted on or accessed through the site, as well as warranties of title or of merchantability, fitness for a particular purpose, or non-infringement.
Caring Touch Social Workers, LLC is not liable for the conduct of other users or third parties and the risk of injury from the foregoing rests entirely with user
Caring Touch Social Workers, LLC is not liable for damages of any nature including, without limitation, direct, indirect, incidental, consequential, or special damages arising out of User's use of the Site or inability to access or use the Site or out of any breach of any warranty
Click here if you have read, understand, and agree to adhere to the above stated Cyber-Support Policy
Call us at 215-699-6677 for a complimentary phone consultation, or e-mail us at info@caringtouchsocialworkers.com
For more information about our Caring Touch Social Workers, LLC services, call or e-mail us today!
205 Pennsylvania Avenue North Wales, PA 19454
|
|